Usacomplaints.com » Health & Medicine » Complaint / Review: Radialabs - Deceptive negative sales options when you order at trial sample of their product. #645056

Complaint / Review
Radialabs
Deceptive negative sales options when you order at trial sample of their product

I ordered a "free sample" of their product and agreed to pay shipping fees of $3.95. They immediately charged my credit card $199.95. Read on...

You understand that this consumer transaction involves a negative option and that you will be liable for payment of product that was shipped to you, and future shipments of product, if you fail to notify us to stop supplying the product to you.

By placing my order, I agree to the Terms of Offer, which explain that I must cancel within 14 days of today to avoid enrollment in monthly delivery program which ships fresh supply and charges $74.95 upon the end of the trial period, and subsequently $74.95 monthly thereafter. You will be charged on same card provided today. If you wish to cancel, please call: 888-778-8623 If you are satisfied with the product, and we know you will be, we can offer it to you at a special discounted rate. If you have any further questions about our Radialabs, please contact our Customer Service Department toll-free at 888-778-8623. Our Customer Service Department is open: Monday through Thursday (9:00am-7:00pm), Friday (9:00am-6:00pm), and Saturday (10:00am-4:00pm), EST.

I called the customer service number listed and was on hold for 38 minutes.


Offender: Radialabs

Country: USA   State: Florida   City: Hollywood
Address: 3286 North 29th Court
Phone: 8887788624

Category: Health & Medicine

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