Usacomplaints.com » Health & Medicine » Complaint / Review: Novapay - Swiss Sciences auto billed continuity never sent product. #635273

Complaint / Review
Novapay
Swiss Sciences auto billed continuity never sent product

What a racket. This is 1 of the companies that hacked thousands of Twitter accounts in the end of Nov. 2010 & beginning of Dec. 2010. They suck you in with a $2.95 offer of a version of the Acai diet. For example 1 of the links goes to http://news-6-report.com/diet-/#. Notice ALL of the links on the page/navigation are the same. Then to order you see http://news-6-report.com/diet-/acai.php which redirects several times to this Acai Lipo landing page (complete with referral tracking in the URL): http://acailipo. Trytadalafil.com/us/trial/

I never received any product. Any my credit card company even called to confirm authorization. Now, 6 weeks later, I get an automated call from my CC company alerting me to a potential fraud charge of $83.17. And then I get the below email. Not even a valid reply-to address nor a valid from. Here's the complete header: Return-Path: DoNotReply at donotreply dot com
Received: from mx03. Dca. Untd.com (mx03. Dca. Untd.com [10.171.44.33])
by maildeliver04. Dca. Untd.com with SMTP id AABGUHEH8AFAJ6A2
for (sender);
Tue, 4 Jan 13:28: 30 -0800 (PDT)
Authentication-Results: mx03. Dca. Untd.com; DKIM=NONE
Received-SPF: None
Received: from notifications1. Transactplus.com (notifications1. Transactplus.com
[174.143.61.35])
by mx03. Dca. Untd.com with SMTP id AABGUHEH8AAKHAP2
for (sender);
Tue, 4 Jan 13:28: 30 -0800 (PST)
Received: from 221256-web1 ([127.0.0.1]) by notifications1. Transactplus.com with
Microsoft SMTPSVC (6.0.3790.4675);
Tue, 4 Jan 16:28: 29 -0500
MIME-Version: 1.0
From: DoNotReply at donotreply dot com
To: xxx
Date: 4 Jan 16:28: 29 -0500
Subject: Your Order Is Complete
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: base64
Return-Path: DoNotReply at donotreply dot com
Message-ID:
X-OriginalArrivalTime: 04 Jan 21:28: 29.0460 (UTC) FILETIME=[54796D40:01CBAC56]
X-UNTD-BodySize: 12330
X-UNTD-SPF: None
X-UNTD-DKIM: NONE
X-ContentStamp: 29:14: 1483792613
X-MAIL-INFO: 5e3d3db489c191893d79a1e1b0912940114db04975f025a90c044d212d2521898979edf5403911
3d24b920793d
X-UNTD-Peer-Info: 174.143.61.35|notifications1. Transactplus.com|notifications1. Transactplu
s.com|
DoNotReply at donotreply dot com X-UNTD-UBE:-1
Interesting that 174.143.61.35 is hosted in Miami's Racskspace office.

Here is the email I got 1/4. No mention of the $83.17 charge just the initial order back in late Nov.

Your Order Is Complete

From: DoNotReply at donotreply dot com
Thank You For Trying Our Product.
Your Order Will Arrive Very Soon!

Congratulations on taking the first step to improving your overall health!

As a way of thanking you for your order today you now have BONUS access to our exclusive Online Weight Loss E-Book Library. To access your diet and health books go to:
www.healthandbeautylibrary.com

Please start with the diets and exercise plans found in the book, and then follow the eating plan that fits your type for fastest results.

We have also included our do-it-yourself health tracking materials and e-books as a Free Gift. You can download these programs to your computer desktop and use it to help you track your progress. Your supplement is on its way now - and when it arrives, takes it daily at the same time each day. We recommend you start out by reading the eBook and take a few days now to get familiar with the various dietary programs. You should start noticing results about 30-90 days after you begin your supplement program. Don't be alarmed if you notice your energy feels lower because your body is removing toxins (this is completely normal).

You will notice the very best results when you take the time to read these E-book written top national experts that we are sending.

Thank you for taking the first step, and please feel free to contact us at 1-877-292-3588 if you have any questions or need additional support! We have consultants available Monday through Friday, 9AM to 7PM EST.

International Callers:
Australia:

61390086245

Hungary:

3662808122
Brazil:

551130135361

Italy:

390662291745
Denmark:

4569912694

Netherlands:

31208082843
Finland:

358158661304

Norway:

4721081425
France:

33182882487

Spain:

34911436117
Germany:

496933296267

United Kingdom:

441617680104

MILLENIUM NETWORK, INC
Mailing Address (order processing center)
446 N Wells St STE 328
Chicago, IL 60654

Be sure to reference your order # xxx when contacting us.

Sincerely,

Senior Health Coach

Thank you for your business!

Charges on your credit card statement will read:
Novapay Online1-877-292-3588 (HK-NUTRA)

Please see order summary below for details.
Order Summary
Email Address:

Xxx
Order Number:

# 2313282
Ordered on:

11/19 5:08: 35 PM
Product:

Weight_Loss_nutra
Price Shipping And Handling:

$2.95
Card Number:

Billing Statement:

Novapay Online1-877-292-3588 (HK-NUTRA)
Customer Service:

1-877-292-3588
Shipment Information
Shipment 1 of 1

Billing & Shipping Address:
xxx

Thanks again for shopping with us!

After being on hold for over 30 minutes I get a "Jennifer" who tells me I have to cancel via a web site: http://www.cancelsite.com/mc / & she has to provide me with her name, password & other form fields. She refused to credit me and says there's nothing she can do AND HANGS UP ON ME! I call my credit card company and they say they're blocking the charge so I shouldn't be billed. Hope this helps others...


Offender: Novapay

Country: USA   State: Illinois   City: Chicago
Address: 446 N Wells St STE 328
Phone: 8772923588
Site:

Category: Health & Medicine

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