To begin, when the agent came to the house to renew the policies I told him I was going to cancel. The only way I could get him to leave was to write a pre-dated check.in May a month before the policy was to be renewed I wrote a letter telling them I wanted to cancel mine and my husbands accident policies. They acted like they didn't get the letter and went ahead and cashed the check which renewed the policy.
I called to find out why it wasn't cancelled. Got the run around. I wrote another letter under the first one (just by luck I saved it) and told them again. I called a week later to see if they got the letter and of course they said no. I sent it directly to Policy Services. Then I faxed another letter that went along with the other 2 that I had already sent. I called to see if anything had been done. Of course not. So now I am going to contact Springfield, Ill. To get something done.
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