A large box from "Back2Life" arrived at our doorthree months ago. It contained some type of back pain exercise gadget and wasaddressed to my wife. She did not order it so I called the customer servicenumber and demanded they send us a return number which they said they would. Itnever arrived.
In the mean time, we received our credit card statement with a charge of over$200 for this piece of junk that we didn't order. Moreover, we have no ideawhere they got my wife's credit card number. We called the credit card companyand they put a 'hold' on the charge pending their investigation. The box andthe machine are still sitting in the basement unopened.
Now my wife received an e-mail (not sure where they got that from either) telling her they were sending her $60 worth of 'refills' for this machine wedid not order, tried to return and didn't pay for. They again charged hercredit card for this without authorization. Again, we have called the frauddepartment at the credit card company, hoping they will investigate this ripoff company.
I'm not entirely sure where they are located, but I think they are either incentral California or New York from what I can piece together on the web.
Be careful when dealing with this company.
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