On Oct 15 my Mastercard was charged 99.99 for a membership to their travel club. On October 16, my Mastercard was then charged $3900 for reasons i am not aware of. My credit card company, Citibank, contacted me from their early fraud warning department the next day. I disputed the charge, and asked where the charge originated from. They told me somewhere in Conneticutt, which just happens to be where Trilegiant is headquartered I find out. Upon the advise of Citibank, my account was immediately cancelled, in order for no more fraudulent charges to take place. They could not give me any more particulars on who fraudulently used my card except that it originated in Conneticutt.
I then go through the major hassel of having to contact all of my service providers who have authorization to bill my credit card direct, and have to give them my new credit card number, which was a real pain! This took me one whole afternoon!
Citibank then sends me a formal paper which I have to fill out and send back notorized with my wife and my signatures on it, which gives them authority to further investigate the fraudulent credit card charges. This will take more time!
I did contact TLG Travel, of Trilegiant, also on about October 25 to ask what the charge of $99.99 was. They told me that I had signed up for their travel club back in July, when i had rented an Avis car in Idaho. I did rent a car in Idaho, but never signed up for their travel club. I work for a major airline and own my own travel company. I have plenty of travel benefits! They did offer to credit my credit card back the money, however, when I told them I no longer have that credit card because of suspected fraud, they told me that it would still have to go thru their processing, and then if the credit would not go thru, they would mail me a check. They did give me a case number, for what its worth. We will see...
Thomas
Bountiful, Utah
U.S.A.
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