Six months ago I ordered a workout video on their website. I waited and waited for it to arrive. I saw the charge show up on my credit card, but still had not received my order. The next month I saw another charge show up on my credit card and I still had not received any merchandise.
I sent an email to them and received a response that they would send me the video I ordered and credit my card for the other charge. Nothing arrived, nothing was credited.in fact, the next month they charged my card again!
Finally after 2 months I called their customer service and asked again for a credit to my card and they agreed to do this within 7 days. I waited 7 days. Nothing happened.
I called my credit card company and began dispute proceedings.
Every month for the last 6 months Crunchless Abs charges my credit card. Sometimes it's for 19.99 and sometimes it's for 47.00. Every month I call their customer service and ask that they stop charging me and I again call my credit card company and dispute the charge.
I have never received any merchandise from this company! Yet they have charged my credit card for almost $300.
Luckily for me I have a great credit card company and they take the charge off of my card every month. Even so, it is a real pain to have to continue dealing with the incompetence of Crunchless Abs every month.
I sent an email to their customer service department last week and told them if they did not stop this fraudulent behavior I would start reporting them to every agency and outlet at my disposal.
I believe they are an Internet scam and should be put out of business.
0 comments