I made an appointment as a new patient because of a mild toothache. They took x-rays and started to clean my teeth before I protested. I did not give my consent to either of the procedures. I could forgive some type of miscommunication, but they charged me anyway. When I paid the bill it was not itemized, just a dollar amount. I had to request an itemized list. They refused to give me a copy of the x-rays I didn't consent to, but did pay for. I had to wait for them to make a copy even though I told them I was going to another dentist.
It's not a ripoff, but when I finally saw the dentist she was very haughty and recommend many questionable (to me) procedures. It's not like I would trust this lady anyway, but it was consistent with my impression of her business. It was like working with a car dealer and having to be hawkish in making sure they don't slide in extra fees. This is not the type of person that I could trust in business, and certainly not someone I would trust to make decisions regarding my health.
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