The first time I visited Dr. Smooke's office, it was a very pleasurable experience. The office is very clean and beautifully decorated. I should have know how they were able to afford their flat-screen TVs... By over charging their patients. After my x-rays were taken, I was told I had numerous cavities and would need to root canals. He also said he would need to do a "deep clean". That should have set off some alarms too. I am sure he was surprised when my insurance covered the deep clean. He acted like I hadn't been to a dentist in years. I had been faithfully seeing another dentist every 6 months, and should not have needed the deep clean. For the root canals, he referred me to an endodontist. After my root canals were completed, I scheduled my appointment with Dr. Smooke for my crowns. This is where the problems really started. Not only were the procedures NEVER explained to me, the price he charged was astronomical! Just like the other review on this website about Dr. Smooke, he did not file a claim with my insurance, but he "discounted" his normal prices. The prices were not presented to me until after the procedures were completed... But before my permanent crowns were made and applied. The office manager questioned whether or not she had told me the price. I explained to her, if she had I wouldn't be so shocked and upset. When I questioned Dr. Smooke further about the prices and procedures he performed, he told me he was no longer comfortable working on my teeth. I asked him about the thousands of dollars I supposedly owe him, he said I no longer owe him that, but would not refund the money I already paid. Do not go to this dentist. He doesn't care about the patients at all. He only cares about taking your money! It is a shame that we have to blindly "trust" dentists. These people should being do what's best for the patients, not what's best for their bank accounts.
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