Effective 1/1/09 Alcatel-Lucent changed their retiree medical insurance options from United HealthCare, which all of our doctors and hospital accepted; did away with that choice and offered SecureHorizons. We're in July today, and even though we've attempted to teach our present physicians and professionals, they'll not take us as individuals under this strategy. The client service department. Of the program does not appear to care for the reason that they're informing us to generate to Jacksonville, FL, more than 1 time one way to get therapy. We've persuaded the neighborhood Baptist Hospital to simply accept this card-but it had been us who'd to invest our time for you to make appts. And go see them to be able to persuade them to actually attempt this for that very first time. We'd no option apart from a PPO that will be worse than this protection. I understand that all businesses want to discover methods to spend less however it shouldn't function as the load of the faithful retirees who've just their pension inspections to reside on. We're 65 and 68 respectively and really should not be anticipated to generate this significantly for medical insurance. We've exemplary, qualified physicians, professionals etc. Of this type and there's no cause whatsoever that people ought to be compelled to visit a over one hour away for almost any type of drs. Visit. SecureHorizons did practically nothing in the manner of planning the medical occupation of how the program works or guarantee them-it was equal to Medicare insurance. They still don't realize it. And also to be very truthful, I Have only invested a few hours attempting to actually reach the particular website to check out my protection. But still have not gotten there.
An Extremely Upset Customer,
Betty Philemon
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