I'm writing concerning the really rude customer support reps that you simply have inside your workplace. I've had the toughest encounter together with your organization right from the start so far. I'd one rude customer support consultant following the different. Our first poor experience was together with your customer support consultant Stacy. This really is who I talked to after I was looking to get my money-back for that certification I had been provided like a present. I subsequently needed to request a supervisor since Stacy was not able to provide me the kind of support that I deserve.
I called THE WISE GROUPis customer support point (800) 775-1975 using the expectations of discovering after I might obtain my reimbursement about the gift certificate which was misrepresented and offered to somebody, after which directed at me like a birthday present. I talked with Lindsay (the supervisor) who I would like to learn about just how to start finding my reimbursement. The client support consultant Gabrielle was speaking over me and never hearing perfectly at-all after which she hung-up the telephone on me before I had been ready to obtain a solution regarding after I could be getting a return. Following the really rude Gabrielle hung-up the telephone I called back and talked with Lindsay again who had been really rude as well as hung-up the telephone one me. If your client is asking in, it's apparent they require support however, if the aid that you simply have is rude and sudden, the client won't wish to accomplish business along with you in addition to may distribute the term about their poor experience. It's very hard to recuperate from the poor status. I'm prepared to contact every organization in addition to forward this mail towards the businesses which you presently conduct business with to tell them of my bad knowledge.
I'm also ready to record the wise group towards the Better Business Institution in addition to understand this info onto the web to ensure that when somebody searches the wise group they'll see my criticism.
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