Complaint / Review
Spa West
Have a gift certificate worth $150.00, Christmas gift from a son, made appointment for August 2, on the lst knew I could not make appointment, called to cancel, was told sorry you can not cancel

Have a gift certificate, from a son, a Christmas present, for a Essential Getaway with a one hour massage. Made appointment for August 2nd, on the lst I knew I could not make appointment, called to cancel and was told either use it or loss it. Could not reschedule. So I have lost a Christmas gift.