Complaint / Review
Ross Family Medine
Refused to offer medical care. Violation of Hypocratic oath

I have no complaint regarding the quality of medical care at this office. I do have a strange story to relate though.

Strange story:

I had seen Dr. Carolyn Ross for about 3 years. She was my primary health care provider. I am an admitted cancer-phobe (who isn't?) and somewhat of a hypochondriac. However, treating illnesses of the mind, anxiety, and/or actual physical maladies are all the responsiblity of the general health-care provider. I never hid my issues and was always open with Dr. Ross.

During the time of 2006 I was a no-show for exactly ONE appointment (out of probably 6). It so happens I has having some difficulty with my job at the time and I had to pick priorities. I also re-scheduled an appointment several months prior to this incident.

This is the backgound info. Now to the incident:

I made an appointment to investigate hundreds of tiny red bumps on my legs that clearly are not bug-bites. The spots appeared to be VERY slowly fading away (2 weeks) so I called and cancelled the appointment when they opened their office on the day of my appointment. They called me back a short time later and informed me that due to cancelling on the day of the appointment, combined with the SINGLE no-show they would never see me again.
I said "Really? No letter? No explanation? No nothing? I was just trying to be polite and free up appointment space for someone else. I can certainly come in and show you the red spots I have."
They responded "The appointment slot has been filled already."
I responded "Then what is the problem? That is why I called. So you could fill the spot. I was being polite. Now you refuse to provide me with additional medical care, ever, for any reason."
They said it was "the doctor's decision."

What a load of crap.

Be warned: If you go to this office, the quality of the health care appears to be good. But beware of pissing off anyone or missing any appoinments. She will pull the rug out from under you and refuse to see you ever again. I would recommend going somewhere else.

Typical doctor power-trip. Grrrrrrrr.