Back in November I ordered their "free trial of Cortiban Ultra. I received another package, which I never ordered, and I sent it right back to them. They received that package on December 19. I was told that if they received it by Dec. 22, that they would refund my money ($69.95). Now they say that I need some RMA# in order to get my money back. I did all I was supposed to and to this day, Feb. 9, I have not received anything. I have e-mailed and called several times only to be lied to. They claim that I need to fill out some application in order to get my refund and they say I will receive it (the paperwork) within 5 business days. They have told me that over and over since Nov. 2005. I've never received anything else from them.
I know they received that pkg. On Dec. 19 because I traced it with the post office. It was received by them on that day at 2:05pm and signed for by their employee, D. Vasques. They still won't return my money.
Thank you
Sharon Prouty
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