Your organization was buying year/create/design expansion for the magento shop whenever we came across Automobile Suits; we approached the organization and talked having a guy from the title of Josh. We told Josh that people have experienced some issues with buying magento extensions previously and were only a little tired about buying another expansion that'll not function correctly. Josh assured us this wouldn't function as the situation together with his software as well as agreed to eliminate his reimbursement plan for all of US and he'd return us our cash if we weren't pleased with his application.
Directly after we bought the program anything appeared to be shifting along just good, he agreed to deploy his application and needed to create about 4 improvements to obtain it-up and operating. There have been several insects in some places like misspellings, some all-capital letters, some lower-case, increases of makes versions, incorrect automobile to bolt design and some additional small problems but he assured us once more they could be sorted out. He explained a pal of his was focusing on that for him also it could be set inside a couple of days. This never occurred and nothing was set. We also realized that our page-load situations were terrible using the expansion mounted and we were informed it had been a cache problem and we had a need to clear our cache more regularly. We were also informed he would custom plan the component to match our requirements better having a year create design option for both wheel and automobile attributes which never occurred both. The strain time problem is the result of a hog of java scripting badly created and never enhanced at-all, should you watch his check websites you'll discover weight times are terrible.
Your host experienced failing a week ago and we'd to recuperate it from our data-center, after obtaining the host back and going right through the information foundation we found if we eliminated his records from our SQL data-base our issue was set and our websites might work as they ought to with the records included back again to the repository our websites might neglect to weight. Obviously his application were the trigger below, magento performed completely without his component records. We approached him and advised him that people weren't pleased with his item which it nevertheless required some tweaking and we'd just like a reimbursement, we were informed he'd matter a refund if we weren't pleased with his application. He questioned if he might have the opportunity to try to repair it and was merely informed NUMBER, our host was along for some hours which costs our organization cash and we couldn't manage to possess any down-time later on because of his application declining. Josh was currently searching for every feasible method to get free from providing us our reimbursement and buying method to allow it to be our problem his application failed when that did not work he were only available in with premature name-calling and vulgar comments.
No reimbursement continues to be released at this time and we're having our legal group contact him this week. We'd the same as to provide everyone a heads-up to remain from the corporation and inform you how our encounter with Josh and vehiclefits.com ended up.
Update:
We chose to provide Josh an opportunity to finish the component as decided and convince us that his component wasn't to blame for the magento shop disappointment, he mounted the fundamental component on the check website after which vanished. He's no further answering our emails and we're still locked-out of improvements. We never obtained a reimbursement and today we're caught having a none operating magento component and dropped on $700. He statements we're no further permitted to obtain improvements or obtain the program we taken care of because of that reality we published our grievances on these discussion boards.
0 comments