14 years ago we used the brick for two purchases and were not happy at all (delivery was bad, arrived broken, hassle to fix and so on) Recently we decided to give the Brick another chance. We purchased two power reclining sofas from the Brick at Beacon Hill. Delivery was on time but unfortunately one day after delivery both had broken. The Brick (Beacon Hill) was quick to respond and quickly sent out two new sofas. We still were not completely happy with the new ones. I phoned the Brick thinking I would have a major fight on my hands. I spoke to an awesome lady (Sheri) and she was so helpful offered to replace the sofas for a new model and even agreed to a full refund. She made it quick and easy. I will shop at the Brick (Beacon Hill) again and would recommend it to anyone.
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