Usacomplaints.com » Furniture & Equipment » Complaint / Review: The Brick - Terrible customer service. #840841

Complaint / Review
The Brick
Terrible customer service

Long story short... Bought a sectional couch for $1700 which should be a great price for leather couch. Only it wasn't leather, it was "bonded leather". We found that out when it basically fell apart within a year. No matter how much we complained, and even had their repair guy out to look, they did nothing. We paid for a leather couch. That is what they told us. Then we heard that Canadian law does not require disclosure of "bonded leather". The couch is ripped to shreds just with fairly light daily use. Stay AWAY from these thieves.


Offender: The Brick

Country: USA

Category: Furniture & Equipment

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