Usacomplaints.com » Furniture & Equipment » Complaint / Review: Target - Really bad customer service. #790411

Complaint / Review
Target
Really bad customer service

Date 8/30. I came in contact with 3 different customer service reps and all three were not helpful at all and did not seem like they wanted to help. One had no idea how to help me purchase items off of a gift registry. Two of the csr's were rude, short and also did not seem like they cared if i got the answers that i needed. Also today, every cashier was soooo slow. A quarter of the items on my registry were out of stock. One item in particular, online inventory showed that there was 3 in stock at this store and when i came in aparantly you were missing 3 vacuums. The csr rep treated me like i was dumb and didn't know what i was talking about. Also, all the item #s in the registry did not match with what was in the store. I've bought stuff off registrys several times and i know what i was doing but i was rudely told that those item # are for online only—i don't think so. I just really did not appreciate the lack of help and people were just not pleasent. I left very frustrated, did not get any of the items of the registry and i will never shop at Target stores ever again. I know i'm just one person but word travels. This experience was unacceptable.


Offender: Target

Country: USA

Category: Furniture & Equipment

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