Usacomplaints.com » Shops, Products, Services » Complaint / Review: Target - Ripoff return, exchange policy. #154868

Complaint / Review
Target
Ripoff return, exchange policy

Have any of you ever tried to return anything to Target? It is a nightmare. We had one of my baby showers Saturday. We had registered at Target. To make a long story short, we got a bunch of clothes that were not on the registry but were from Target (Target sells the Circo clothing line exclusively). Unfortunately, we do not need any baby clothes because a girl from church gave us 2 closet full of girls clothes and we don't have room for any more. For some reason, old people do not stick to registries or include gift receipts. So, we went to exchange these Target clothes for some of the other non clothing items on our baby registry. Well, without a receipt or gift receipt, Target's corporate policy to to only let you exchange items for other items in the same category. This means they will only let you exchange baby clothes for other baby clothes. It is absolutely ridiculous. The bottom line is the same... Target is still making a sale. I would never register there and will probably never shop there anymore. Can someone at target please explain the logic behind why items have to be exchanged for items in the same department rather than store credit??? Also, I keep receipts for everything I purchase; however, it is out of my control when other people buy non registry gifts and don't include the gift receipt. What am I suppossed to do ask my 80 yr old Grandma for the receipts because she bought me baby clothes from Target not on the registry???


Offender: Target

Country: USA   State: Kentucky   City: Lexington
Address: 1940 Pavillion Way
Phone: 8592637448

Category: Shops, Products, Services

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