Usacomplaints.com » Furniture & Equipment » Complaint / Review: Exoticaunique.com - Worst web customer service. #509089

Complaint / Review
Exoticaunique.com
Worst web customer service

I came across this awesome sectional on Exotica Distinctive.

- I named their revenue department. To obtain more information, a lady responded the telephone having a children playground within the history.

-She sent me some swatches to find the shade of the sectional. It got 3 months to obtain them.

-I put my purchase, she didn't deliver a confirmation mail.

-I asked to get a verification mail so when I obtained it, I realized that she'd our tackle incorrect where the sectional would be delivered.

-I asked her to deliver me a verification mail that my tackle have been transformed, used to do not obtain it.

-I named their customer support department. Twice to obtain the verification mail, exactly the same lady (however with children shouting within the playground) stated that she'd deliver one... And she finally did.

-Near to The shipping period, I obtained a contact allowing me realize that the sectional would get to my house in NY... I reside in Florida... I asked and that I was informed they delivered me the incorrect mail

- I obtained another delivery notice mail with my title onto it this time around (yes!), oh but the incorrect handle was about the waybill, it'd never been transformed.

-I called the delivery organization, they got my telephone number along, it had been too late to alter the shipping address, it had been likely to be sent to the incorrect address.

-On delivery morning, the shipping people approached me, they might not find me.

-After it had been shipped, I popped the containers, simply to discover the INCORRECT COLOR SECTIONAL!

-I called customer support department. Again, the exact same lady (however within the children playground) explained that she'd repair the problem. She did never did. She's not acquired the telephone or responded to some of my emails since (and I would like to let you know that there's been NUMEROUS attempts).

-since it required too much time after I'd taken care of the sectional to become shipped, I really could not challenge it with my charge card organization and had ot arrived at conditions using the proven fact that I woulc be caught using the incorrect shade sectional... $3000 wrong color sectional.

Summary:

-Exotica Unique= Complete internet-shopping headache.


Offender: Exoticaunique.com

Country: USA

Category: Furniture & Equipment

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