I purchased over $2,500 in furniture from Value City over a month ago. All but the coffee table was delivered to my apt. I was told it was suppose to deliver 2 weeks after the 1st shipment of furniture.
I went ahead and scheduled a house warming party the following weekend since I was suppose to have my table and my apt would be completely furnished at that point. Needless to say the day of the 2nd delivery comes and no coffee table. I called them and they tell me its going to be delivered next week after my housewarming party.
No phone calls! No letter in the mail! Nothing! How could a company not notify you that your furniture is not going to be delivered I have no clue. I haven't experienced such bad customer service in a long time.
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