Value City Furniture
Found 79 reviews / complaints

Value City Furniture
Niles Location in IL on Golf Mill disrespectful, dishonest, rude, horrible, concern for health reasons

Bought a Simones mattress, box spring, and baseboard from value city furniture in August for around $1100-$1200.By August the frame was broken and the bed had created weird lump on one side because I only slept on the other side. VCF sent a technician to come look at it and take pictures. He fixed ...

Value City Furniture
Value City Furniture Won't Cover Repair Cost on Damage to Sofa under their Warranty

Construction & Repair Nelson95 0

Called them a month ago to claim repair of tear damages to my recliner sofa (leather). Technician came in, took a photo and told me that it can't be repaired. They will have to totally replace the recliner side. I was told to call back after a week later for resolution. After a week, called back ...

Value City Furniture
Credit Life Insurance rip off

Business & Finance madatvcf1 0

We bought furniture on a same as cash basis on the store credit card. We denied credit life on the application. The salesman checked that we wanted it anyway. We caught it and had him uncheck it and asked him if he was sure it would not be put on the loan. He assured us it was not. Four months into ...

Value City Furniture
Apllying payments to credit card accounts

Business & Finance madatvcf 0

We bought furniture on the interest free so many years to pay loan and then came back in a few days and purchased more, however because the second purchase was of a lesser amount it only qualified for 6 months same as cash. Herein lies the problem, when we went to pay off the smaller one that was ...

Value City Furniture
Repair job gone bad

Shops, Products, Services Irritated330 0

In I purchased a dining room set from Value City. I instantly fell in love with this table set. The total amount for the purchase was apprx. $1,100. I paid in full with cash on the day of the purchase. At that time, I paid for a 1 year warranty for my table to be re-finished if needed.in February, ...

Value City Furniture
Failure to clean furniture

Miscellaneous MissJones 0

I purchased a waranty with my furniture to clean accidental stains. I called to file a claim with customer service. It took a week before someone contacted me on when a technician will arrive. The first 3 times he didn't show. When he finally came, he looked at the stain and said he could not clean ...

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