Don't purchase from Areas Togo Kids
At the start of May we bought an “Ivy Category Double/Complete Action Attic n/Desk” from Areas togo Children – worth $1,200, not really a insignificant quantity for Children Furniture! Connect to items: http://www.roomstogokids.com/index. Cfm? Fuseaction=ktg. ShowItem&ipac_id=19179
Despite our spending money upfront for that furniture, it'd nearly per month delay onto it. The associate running the purchase bungled the delivery-so in the place of it being shipped second-to a week ago of May, it got shipped first week of July, after which the actual fun started.
The caliber of the furniture was terrible. The spot was uneven through all the items; there have been severe flaws within the timber with-it being broken occasionally; shaved and never even yet in others (it appeared as if the bit of timber was poor so that they became popular the broken region and quit the ‘square’ cedar unequal; there have been locations where there is no spot at-all! ; some areas of the timber had splintered where the products went it and was damaged to items; the draws inside had large splinters of timber going to split down right into a child’s fingertips when they occurred to operate it across the the surface of the cabinet (!); the screws were completed with rubbers within the shop to safeguard the timber when bolted together-but after I requested the shipping people where these were, I had been informed they weren't supplied (?). I returned towards the shop to check out the ground test also it appeared nothing beats what I'd in my own room in the home. Nothing beats it
After complaining to Customer Support concerning the bad shipping, I had been informed they might deliver a specialist out to examine the furniture, who faithfully arrived per week later and all he did was touch-up a few of the regions of bad spot, not really them all, so when I talked to him, he explained the quality of the furniture was to manufacturer’s requirements which children furniture wasn't created just like person furniture??? While subsequently did I spend person charges for the furniture…
Therefore after much worrying, RTGK said they Could change the unfinished products fourteen days later-after first checking it in the manufacturer just before shipping. The things arrived and were similarly dissatisfactory whilst the unique items. After more worrying, RTGK stated they'd send another alternative to the furniture per week later, towards the same deplorable quality and truly no kind of enhancement towards the horrible quality currently at hand. After I deliver the 3rd test back, Customer Support stated they'd not deliver anymore substitutes which there is nothing wrong using the furniture since “the technician stated so”. If you should be speculate why I didn’t simply get my money-back, is basically because I'd previously bought the remainder of his furniture in his space to complement that design and shade, along with a double and complete bed, therefore couldn't change back at this time.
After 2 weeks of waiting, calls and moment dropped in looking to get average quality substitutes, RTGK Customer Support fundamentally provided a 10% negotiation discount to maintain the furniture because it – nevertheless, the caveat… “BY TAKING THE 10% DISCOUNT FOR THEIR SUB STANDARD QUALITY FURNITURE, YOU ACCEPT VOID THE REMAINING OF THE MANUFACTURERS WARRANTY TIME (12 months). This really is disgraceful Customer Support and truly appears to be the shop edition of Lure-and-change techniques.
I'm still awaiting the contract that I've to signal before I will get my 10% reimbursement on their second rate furniture, and therefore take their crap furniture As is out of this time on.
PLEASE, consider my experience like a caution so you don’t feel the same task. It's not worth the full time or work. Their furniture isn't as much as any kind of good requirements and since it is children furniture they believe that they are able to escape with actually lower requirements than that. PLEASE get purchase your beloved child’s furniture elsewhere by at Areas Togo Children.
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