E-commerce ought to be shut down. They've the toughest customer support of any furniture shop I Have experienced. We requested dining area furniture in July also it nevertheless has not appeared. The client support (Cathy Grindstaff) named me 12 months following the purchase to inform me the material for that dining area seats isn't any longer availabe... It got them 12 months to find that out and that I would need to re-select. Meanwhile, the desk was shipped broken and needed to be delivered. It has been 16 weeks, nevertheless no furniture and that I need to delay another 16 weeks. They held 1/3 of the deposit of around $5000 value of furniture. The supervisor named and stated he was getting annoyed that I had been requesting him to invest in a romantic date when my furniture could be shipped. He explained he cannot tell me after I could possibly get my furniture... All I understand, it may be annually from today. I believed that's their work... To provide an estimation of whenever a client can get products they bought. He did not understand something concerning the purchase and stated I'd to keep in touch with the sales person (somebody he supervises) eventhough they informed him to contact me. There's no conversation between your supervisor and his subordinates. It is the toughest customer support I Have ever experienced. I can not discuss the caliber of these products simply because they nevertheless have not been shipped. At this time, I am out $1700 deposit, but still do not have my dinign room furniture. I terminated Christmas meal since I've no furniture and also have excessively rude customer support team at furniture property. Iam discouraged that this organization remains to obtain away with this specific, provided the grievances Iam currently studying on the web. I want I'd examined about the organization before I purchased furniture from their website.
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