I've recently bought $20,000 value of furniture from Norwalk Furniture also it was sent to my house in substandard condition and broken. At that time of shipping I had been not house to examine the furniture and that I informed Norwalk shipping that I'd examine the furniture with my sales person the next evening. Upon examination, we (my sales person and me) discovered that every item was badly built and/or broken. Our sales person recognized the problems but stated it had been no further her problem which it had been as much as the organization workplace regarding if they may return the furniture.
The organization office statements that their substandard design drops under item guarantee despite the fact that I've declined the shipping. E-commerce training has created their low quality item my issue.
Our problem is the fact that Norwalk Furniture statements they produce quality furniture. The furniture which was shipped was of bad design and also the thighs of all of the items are slipping down. I no further have any assurance within the organization and that I believe additional customers have to be made conscious of Norwalk Furnitureis misleading guidelines and methods before others are deceive.
Our requirement from the theoretically quality furniture produce is the fact that my furniture could be shipped in excellent situation; not every item damaged, ruined and having to be finished reupholstered and fixed.
The problem the bottom line is: Norwalk Furniture offers you on the quality furniture but makes a substandard and broken item. Due to their company methods, their disappointment to meet up their very own quality requirements subsequently becomes an issue for that customer.
0 comments