I purchased living a sections living room set from BOBS from bobs and they delivered the incorrect pieces, not once but 3 times, then the pieces didn't match at the end, I was told I would have to call customer service and have a repair man come out and adjust the furniture so the sectional would connect - match up (this would take a 4th visit.
Oh yes, I call customer service and told them to take the whole sections out of my house. I was so unhappy with Bobs. I would never buy anything from them after being on hold and then being transferred from one person to another to another. Very unhappy customer.
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