I purchased the white Luna sectional (omg horrible, so uncomfortable) from Bob's with the Wells Fargo credit (got approved on July 21) so that I can pay it off within a year. I thought that was great. The furniture was delivered on July 26, within a couple of days felt so uncomfortable (back pains, ...
My wife and I bought a sofa and sliding recliner on in March. At the time, we also purchased the GOOF PROOF protection warranty because we were pregnant with our now 2 year (almost 3) old daughter. Anyways, I explained to Matthew @ Guardian the issue we had recently in which our daughter got a hold ...
Had a new living room set delivered to my house Feb. 6th. Also purchased a goof proof stain warranty that i was asured would cover any stains created by my children. On the thirtenth of March I called a bout a few stain spots on the love seat and was told that this was not covered. When i went to ...
I purchased a living room set and marble desk from Bobs It has been replaced 3 times and still keeps coming damaged. I have made repeated calls to customer service and the store and I am still unsatisfied. Customer service wanted to give me 15% compensation and keep my warranty on my furniture or ...
Ok, people if its all you can afford, you shop at places like Bob's Discount Furniture, and with the lower cost to purchase lower your expectations to meet those cost savings. It that simple Bob and his corporate staff are in business to make lots of money as they should. The key operative word is ...
I was sent the wrong furniture. This was even after the salesperson increased the price once the purchase was complete and I had left the store. I was assured the furniture was real leather. It was not - actually not even close. I was insulted and treated mean and nasty and denied any satisfaction. ...