I visited establishment on Thursday June 11th
At 2:07 P.M. After picking up my son from school. We went through the drive
Thru because my son was hungry I had to repeat my order 3 times so the drive
Thru attendant could make a complete order. At that time I asked that he
Sandwiches Baconator and Double Bacon Ultimate be free of onions as
My son is severely allergic and by eating an onion or having the juice of an
Onion he could go into antifalactic shock and possibly die. When my some reached
In the bag to get the sandwiches out neither was labeled and he opened them to
Find onions on the sandwiches. I called the store and they said to come back
And they would make it right. Upon returning to the restaurant I had asked to
Speak with the manger to let her know of the situation. First she tried to put the
Blame on the drive thru and then she started to blame me. As I explained she
Sort of stomped off and told the sandwich assemblers to make them how they did
And that she did not appreciate BITCH’s like myself to cause her problems
And that it was now $ 20.00 down the toilet again for me not making the correct
Order known. She then precede to tell other crew members back in the back very
Loudly that I was every name that you could imagine everything but a white
Women. When she returned to the counter after slamming my food to the counter
Top I asked her for her name and corporate number so I could call and make a
Complaint since everyone in the lobby was able to hear the filth coming from
Her mouth. She refused to tell me so I got her name from her name tag and she
Ripped a receipt from the ticker machine slammed it to the counter and said to
Call if I had a problem. As I was walking out the door she made a few more rude
And not so professional comments to another customer and the cashier at the
Counter about my ordering skills. And said there was no way anyone could
Die from eating an onion and I was basically full of shit. I would appreciate
If you could inform that young lady that this is not the way to treat your
Customers if you expect to have any business.
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