Waited in drive thru line 5 min before employee greeted me as he asked me
To "hold on" and took another 5 min to take my order. Upon arriving at
Window, we waited as the inexperienced employee stood dumbfounded in front of his
Screen before opening the window and proceeded to stand there speechless as
He waited for my money even though he had not yet even told me my total.
Another 3-4 min passed as we waited patiently for our food, when the employee
Opened the window again only to ask me what I had ordered and then told me my
Total with an outstretched hand even though I had already paid him and was
Waiting for my change. He asked the manager for change for the register and we
Watched as the manager threw coins to him via the floor, laughing while
Throwing. The employee then reopened the window, dropped the incorrect change
Into my hand, and then we waited a few more minutes before I had my food thrust
Into my hand. He blankly stared again as I asked for my drink. (and a straw,
And napkins, and my receipt) Total waiting time 20 minutes. Number of cars
Waiting behind us-7. And to top it all off there was a tendercrisp bun on my
Whopper.
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