I bought a brand new Straighttalk mobile phone on teir site straighttalk.com. On January 09 I obtained the telephone deal. I attempted to begin getting the telephone and unearthed that THE INCORRECT battery have been put into the bundle. Subsequently begins the "customer support" headache. I'd to keep in touch with a number of the so-called customer support representatives to ultimately encourage them to comprehend that USED TO DO understand how to deploy the battery, however they delivered THE INCORRECT battery and that is why I really couldnot do the installation, it did not match. Then we've togo through the lengthy experience of what we're likely to do about this. First they needed me TO PAY FOR to deliver back the telephone. I told them point-blank, no, that isn't likely to occur. I expected them to deliver me the right battery after which I'd return the incorrect battery that I'd. No-go. A lot more customer support representatives, two times, and many telephone calls later, allegedly they're delivering me a battery. We will observe. Easily hadnot previously bought the "pay-as you-go time-card" that's non refundable, I'd simply opt for another provider. Once the period is on this time around card, I'll be doing that. The corporation is "out-sourced". I really could comprehend just a few of the repetitions I talked with. The one which ultimately assisted me was in South America. I can not say enough about how terrible coping with straighttalk customer support is. Walmart is meant to be always a "produced in America" kind organization. Atleast it was when Sam Walton was working it. Today it is a "produced by opponents of the united states" kind organization. Whenever we store there I currently feel just like I'm helping National opponents. Therefore, good-bye straighttalk, good-bye Walmart. I'll begin looking hard at who's producing these products I purchase and particularly where the client support is situated.
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