Complaint / Review
Direct TV
Withdrew $400 Without Authorization and Delayed Promised Return

After not paying there bill in a timely manner, Direct TV withdrew 400.00 dollars from my bank account w/o authorization. After contacting them to rectify they promised the money would be put back on three different occasions but still waiting. They're excuse was an accounting error on there side which has now extended it another 10 days which I have heard 2X before. I was told by 1 rep to hold after 30 mins I got hung up on. After calling back was told by another the credit was forwarded to my bank. The next call after noticing it was not, I was told another ten days!!!