Had Direct Tv for over 5 yrs. Called to add an additional room in January and distinctly stated I did not want any additional services or a new contract. Representative said that there doesn't have to be a new contract since you're an existing customer and you are just adding on an additional room. ...
After not paying there bill in a timely manner, Direct TV withdrew 400.00 dollars from my bank account w/o autherization. After contacting them to rectify they promised the money would be put back on three different occasions but still waiting. They're excuse was an accounting error on there side ...
In August 11 I phoned Directv and informed them that I needed to reduce my monthly charge, I was told that this was not possible. I said that I might have to terminate my service. The CSR said that she could lower my bill by $5.00 per month. That was the best that she could do. I explained that I ...
Directv took 340.00 out of my bank account unauthorized, said it was because i had my service disconnected early, said i had a two year contract, i was with them for ten years plus, i had no contract, owned my equipment, i stoped my service and i was moving and it was not a option in new place, ...
Directv uses unfair and highly deceptive sales practices. They had my wife and I on a one year contract, the wife wanted to add a DVR receiver to record programs while asleep or away. We had planned on moving to Phoenix, Az. From Roanoke, Va. 9 months later and I told her o. K if it did not extend ...
Get this directv sucks! This is a lousy company to deal with. A year ago i signed up for directv for there low prices which i thought would out beat the cable company. Well my contract ended in august of this year and they seemed to think customer service has to be rude and crude to people. I ...