Had Direct Tv for over 5 yrs. Called to add an additional room in January and distinctly stated I did not want any additional services or a new contract. Representative said that there doesn't have to be a new contract since you're an existing customer and you are just adding on an additional room. ...
After not paying there bill in a timely manner, Direct TV withdrew 400.00 dollars from my bank account w/o authorization. After contacting them to rectify they promised the money would be put back on three different occasions but still waiting. They're excuse was an accounting error on there side ...
In August 11 I phoned Directv and informed them that I needed to reduce my monthly charge, I was told that this was not possible. I said that I might have to terminate my service. The CSR said that she could lower my bill by $5.00 per month. That was the best that she could do. I explained that I ...
DirecTV put two satellite dishes on one of our rental properties. The roof is only two years old, and we paid thousands of dollars to have it replaced. It is now full of holes where the dishes and the cable were fastened. We never gave this company our permission to drill into the roof of our ...
Directv took 340.00 out of my bank account without authorization. They said it was because I had my service disconnected early and that I had a two-year contract. I was with them for ten years plus. I had no contract, and I owned my equipment. I stopped my service because I was moving and it was ...
Directv uses unfair and highly deceptive sales practices. They had my wife and me on a one-year contract. My wife wanted to add a DVR receiver to record programs while asleep or away. We had planned on moving from Roanoke, Va., to Phoenix, Az., 9 months later, and I told her OK, as long as it did ...