I also wish I had seen ripoff report before I dealt with Digital TV Express.
I talked to JD, then later ordered from Andy who said He was JD's brother but they sound alike so who knows if it's the truth.
Initially they both spent a lot of time convincing me of the ease of operation of their cable boxes and how there was a guaranteed return policy after 15 days. It took almost a month for it to arrive and did not work at all.
Since then and before the box arrived they have not once returned a call.
After reading the other complaints I don't expect to recover my money and will also file a police report with the Englewood Police Dept.
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