First let me tell you about myself-
1) I am a 50 year old male.
2) I currently purchase cable tv from my local provider
3) I am not a dealer of, or represented myself as a dealer of cable boxes in an attempt to receive a better price from Digital TV Express.
4) I am not interested in illegal cable tv. I wanted to purchase an additional receiver to obtain the channels I currently pay for. This is what the internet add I responded to claimed the receiver would do.
Summary -
The first of June I ordered a digital cable converter box from Digital TV Express. The intention of this cable box was to be used in my newly remodeled room to be able to view the cable stations that I currently pay for as described in Digital TV's website as "Plug and Play".
The fist sign that this was a bad investment was when JD (company owner) requested payment by money order. I learned NEVER MAKE INTERNET PURCHASE BY COD.
When I ordered I asked for a price of the cable box and I was quoted a price. I never requested special dealer price. As I stated above I am not or intend on being a dealer. When I received the box the first thing I noticed was that on the invoice in hand writing it said " Dealer Price". This is the SCAM.
Digital Express TV will send you a cable box that they know does not work. When you return it (after requesting a RMA number) they will accept the return then tell you that you are not eligible for a refund since you requested dealer pricing.
Digital TV Express has tried to intimidate me several times in an attempt to get me to drop this claim. They have stated that they claimed they have investigated me and discoverd that I am trying to steal cable tv. They even claimed they turned me in to my cable company and that I was trying to obtain ilegal cable tv. Don't fall for their lies. If they truly investigated me they would find out that i am a current suscriber of cable tv. File any claims you feel necessary. Since i have been in contact with digital tv express and expressesed my concerns they have updated their website in an attempt to cover their lies.
this company is a total scam. Do not loose your money to them as i did.
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