I dealt with a Mr. Naiott E. Berrios, Assistant Manager, Great Northern Mall location over a week ago. I was going to re-sign a new contract on the understanding this dealer would release me from my current contracts with T-Mobile ethically. They held onto a piece of phone equipment I had for trade. I did not sign any contracts or any other documents that would allow them to deduct any money from my debit card. I was told by Mr. Berrios a copy of my debit card was needed for a secondary piece of ID only. These people charged me a $75.43 restocking fee for a phone I NEVER took possession of. Any documents they MAY have with my signature are a forgery. Please assist me with this matter. Companies like this should not be doing business!
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