Usacomplaints.com » Electronics and household app. » Complaint / Review: Sears Kenmore - Efrigerator not working. #751337

Complaint / Review
Sears Kenmore
Efrigerator not working

Bought a kenmore elite fridge fridge alongside product range 795.5137. Required delivery on the thursday. The gates were removed for entry in to the home. Pluged it in about 3pm after placing the water point on and removing the a lot of recording utilized in delivery. Four hours later however as comfortable within the refrigerator as exterior. Called technology support after being moved 3 times to a specialist with this refrigerator I had been informed i should wait 24-36 hours. I described I'd food resting in ice boxes and on my table, he explained don't place food in. I waited twenty four hours and didn't start the gates at-all / after I examined the refrigerator was still-warm, the lover was coming warm atmosphere. I named the technology support moved 3 times towards the SPECIALIST this person had me push several switches and requested that i maintain my telephone up to little audio about the doorway. The audio discrete what seemed just like a fax machine. The specialist stated from that noise he might inform the refrigerator was actually trying to cool off which the interior temperture was 74. I discussed that in my own home and outside the temperture was 70 and so I could be better-off making my food outside. I than was informed delay several more hours that we did. At someplace after 11:30 pm I'd had it i named again and was informed to contact shipping support and also have the refrigerator traded. I'd to attend before day. I named shipping company and was informed I really could not obtain a fresh refrigerator shipped for three times. I raised hell and got a shipping. Following day fresh refrigerator reached 3pm shipping men became popular gates introduced it in and required the previous one. I requested shipping man if getting the gates off might have had anything related to the issue he explained no means. And so I connected the water point taken off the recording and blocked it in. Four hours later nothing lover blowing heated air. Called tech same move 3 times ultimately got technology stated i should wait twenty four hours don't open gates. I tied a chain about the addresses so nobody might start this point up. A day later untied the gates likely to look for a refrigerator ready to awesome my food and you know what yes hotter than exterior, named technology support again informed I ought to examine store voltage that we did also it was ideal, i actually went huge duty extension wire to an air-condition store within the family room with no distinction. Technology claimed I have to plan a fix guy, was informed 10/24 first available i told technology on telephone that that's over per week absent she said nothing she might do. She than stated when you have medicine within the refrigerator it'll be viewed an urgent situation. I mentioned I actually do have medicine within the refrigerator and he or she created the visit for three times out. When I right this my spouse is about the telephone obtaining no-where with sears. I'll not be awaiting a technology I'll be obtaining this back again to sears and investing in a trusted refrigerator from elsewhere. Im completed with sears easily coulsd I'd generate this refrigerator towards the boss doorstep and keep it there. I've been a liflong sears customer no further


Offender: Sears Kenmore

Country: USA   State: New York

Category: Electronics and household app.

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