Usacomplaints.com » Electronics and household app. » Complaint / Review: Comet - Incompudent. #698161

Complaint / Review
Comet
Incompudent

On Friday 20/06 we were requested towards the comet shop in plymouth. To buy a Panasonic appliance design NR-B54X1-WB. We joined the shop and bought the £1,299.99. Fridge fridge. We were guaranteed the shipping day of the 26/06. On Saturday the appliance was shipped by two manis among the guys subsequently put the cart along onto the street where it returned, since the evening was warm and that I believed both guys appeared STRESSED. I provided them an awesome beverage both man rejected one male subsequently required the gates off the fridge to get in to the home. Because they attempted to raise the cart within the first-stop they chip away the elaborate cement that was about the step because they required the fridge within the door step the fridge raised from the vehicle the cart subsequently broken my door action, the underside of the cart went in to the aspect of the fridge and clean up the medial side of the refrigerator. Among the guys subsequently exposed that it'd not display because it could be facing the wall, I advised this man easily had desired minute hand products I'd have purchased used. Both guys subsequently quit my home I approached your customer support division, where I talked to some woman named ANNIE. I show this woman what had only occurred, then I-witness among the motorists place the sleeve of the refrigerator onto my automobile which is really a soft-top convertible at this time I'd dropped my mood and eliminated the sleeve from my vehicle and told them that they can purchase a re-spray if there is any broken. I obtained a telephone call from the woman named PAM in the shop to express the products could be shipped on SUNDAY. I also obtained a telephone call from HQ at my works who got the facts she stated: the males could be voiced to: but wasn't thinking about what occurred simply to suggest that once the next refrigerator MAY provide on SUNDAY. A man may jot down the broken. Today saturday 2nd of july we again called your customer service to be told that we weren't having a shipping. My partner talked to some woman named SOPHIE. (NO SUPPORT) simply kept saying himself declaring that it’s not being shipped. REQUEST TO TALK TO A NONE AVAILAIBLE??? Talked to some boss NAMED PHIL??? Who did only patronised me. Then he explained that I'd to talk to the shop because they had called me to express there COULD BE no shipping I described that no body had actually telephone. He moved me towards the store and that I talked to PAM exactly the same individual who had educated me of the shipping??? And so i expected her where my refrigerator that i'd paid that they connot supplie was. pam then explained that she'd telephone up the customer service because it was down for them??? I described this phil experienced said it was down for you??? PAM subsequently stated: that JOHN might telephone back??? PAM called to express they CAN'T??? Obtain another refrigerator and exposed the cash reimbursement... This is actually the second time that we've bought issues from comet and you've not been able to satisfy the order. I'm today requesting from yourselfs that you simply put the harm to my proerty and my car right. Not happy with your support. We've had to take two days off work with your incompudent organization.


Offender: Comet

Country: USA

Category: Electronics and household app.

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