Usacomplaints.com » Electronics and household app. » Complaint / Review: HH Gregg - Delivery. #415282

Complaint / Review
HH Gregg
Delivery

I bought a and fridge from HH Gregg on Sunday 11/30 by personal check. The only real cause I bought these devices that evening from HH Gregg was due to a guaranteed supply of 24 hours later along with a great value. I actually needed to operate house, 45 minutes away, to obtain a check since their credit device wouldn't permit a $3000 bank card purchase (???) and also the salesman Quinton explained they just had two accessible. On Friday 12/02 I had been named to express they'd my shipping, excellent, but delay, just the range was to become shipped, what occurred towards the frig? Sorry, NO Frig about the vehicle. After I named the shop they advised me that was a unique purchase also it ought to be outlined this way on my revenue bill (it had beennot) and also the salesman must have recognized this was the situation, based on HH Gregg, this purchase will require atleast 7/10 times. I had been annoyed but chose to delay since today it'd take-me atleast fourteen days to obtain my cash back anyhow. Seems like which was their motives, once I bought their devices having a guarantee of following day shipping your at their mercy to obtain them shipped! I had been called back and informed they'd provide my devices 12/06/3008, excellent it had been sooner than anticipated, FANTASTIC information! They did appear, at the conclusion of the day (waited all day) they mounted the range and also the Frig but because they visited abandon I observed it'd a-dent within the door, I told them-it was not appropriate. They questioned what I'd try maintain this 1. I told them used to donot need a damaged FRESH fridge ($2100) so that they got it back. I'd to attend until Friday to truly have a new one requested. The next Sunday 12/13/08 they experimented with provide the 2nd Fridge. This time around the rear plug was lacking! Therefore today we're however with no new fridge. To not mentions my previous one was offered twice and that I needed to clear it twice and place everything in every time. Subsequently needing to contact the individual and inform them I'd to hold back to market it AGAIN (they quit purchasing my previous frig, cannot say I blame them!) I called the shop and was informed by Jerome (the supervisor) it had beennot their problem what was shipped within the container, they've no control of this. What type of devices does the corporation market??? Damage and reduction and denies??? I visited the shop to stop me purchase. I had been informed from the Supervisor Jonathan they do not display every other obtainable in the factory but he'd provide me an absolute solution within 24/48 hours on the great one and might do whatever it'd try maintain our company. Well you know what it's now been three times with no you have named me about after I will receive a fridge. Obviously Jonathan wasn't in! I named 12/17 to stop my order and easily the manger has gone out to lunch (at 3:50 PM?) and he's alone that may stop my purchase. I named customer support as well as their reaction was exactly the same! I've never been thus irritated having a business in my own living! I eventually got a phone from HH Gregg, they are able to get me a Refrig after-Christmas, thanks but NO THANKS! Don't conduct business with this specific organization, save your self lots of stress! They'll let you know something to really get your cash and also you need to leap through hoops to obtain it back! It's today 12/29 and that I still do not have my reimbursement. I visited Lowes and got a fridge in three times sent to my house without and issues what-so-actually, these were fantastic!


Offender: HH Gregg

Country: USA   State: Georgia   City: Lithonia

Category: Electronics and household app.

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