I submitted a iPhone 2g June 2 for repair of home button. The phone worked fine, activated through iTunes 5/27 and connected to computer and iTunes fine. Dan called me and recommended that I also get the system connector replaced when I replace the home button. Sure, I approved on expert advise. Dan called me about 10 days later saying the screen now flickers when powering ON then it goes away. That sometimes happen when you open the original iPhones he claimed. Home button now worked. When item was received the screen had multi-colored layers that flickered and disappeared. Seemed to work fine until I connected it to my computer. It did not recognize the iPhone. Tried 5 other computers with same results. I have an unrecognized USB device and cannot access iTunes. The system connector they replaced does not connect to my system. Should of just replaced the home button like I wanted. The phone was returned to DigiExpress and they could not resolve the issue only to say that it was an underlying system issue that is probably the mainboard and it is not our fault. They shipped it back to me before even calling me to tell me they could not fix it. I called them to see what happened and went off on Mike. "it's an underlying problem that we did not initially see" he said. That's because it wasn't there for you to see! When you replaced the system connect i can't connet to any of my systems! Now I have a iPhone that cannot connect to any computer or iTunes so now it is just a piece of junk! I asked for refund of repair and have not heard back from them. My attorney says I am screwed since I would have to go to PA to file a small claims suit. Not worth it and DigiExpress knows it. It would be nice if they could admit wrong doing and reimburse me for $150 to buy another used iPhone 2g on Ebay! Better wake up from my dream..
0 comments