They bascially scammed us because they claimed that all my credit card payments were reverse because they could not verify the address, when I opened my account with them I used the same credit card. None of the money was ever returned to my account and the only way I could get my account back active was to fax them my CC info front and back and a copy of my license, I told them heck no it is too much Identity theft out there, and besides all my daughter payments went through and her address was never associated with the account. I did get one Rep who told to me to fax my bank statement with the charges and I did that marking out a few pieces of information, but when I called back someone else told me it was not enough. Sprint is a big scam artist and I do not recommend there service to anyone.
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