During my 2 years of service with sprint pcs, I was told that the only way for me to make payments to my account was to go to a sprint center or mail a check. I tried to change this so I might make payments on-line or over the phone. The company's customer service REP. Told me this was impossible. When my contract expired I switched to Verizon. This morning I checked my bank account and found that sprint has withdrawn over 200 dollars from my account WITHOUT MY AUTHORIZATION. Is this illegal? I would like to know.
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