Usacomplaints.com » Electronics and household app. » Complaint / Review: Verizon Wireless - Phones/customer service. #659141

Complaint / Review
Verizon Wireless
Phones/customer service

I've been with vzw for around 4 years, in the beginning it had been excellent, excellent support, excellent phones, my spouse and that I improved, we each got a motorola flip-phone, we simply use as phones and that I may wording a little, I'd 4 outlines, i attempted to assist 2 buddies plus they caught me, and so I got their devices back, and that I stopped service on these two lines spending 9.99 per month for each. After six months my moto began providing me large issues, they changed it five times with licensed like-new phones, finaly they provided me a update To some samsung convoy, with email in refund it costs me nothing, it was excellent, then after 7 weeks this telephone went poor additionally, im on impairment for my back, the telephone models on the desk, im 58 therefore im not falling it or harming it, after 4 substitutes licensed like new, they provided me a lg accolade, not new, not licensed like new, it was purchased new and delivered inside the 2 weeks since the origanal operator didn't like it, so that they delivered it in my experience, to displace the poor samsung, however they did a update without me Understanding, and it wasn't a brand new phone. One of my hanging figures contract went out, they extended to bill me for this, I'd to contact after which they needed care of it. Then my wifes quantity contract was up so we changed her contract to my other hanging consideration and allow her contract end, they changed the numner but created it a brand new agreement, why? I simply wished to return to just two lines, but the things they did was incorrect, I've all my paperwork, i required a duplicate of the paper-work, and im likely to consider them to some lawyer, they screwed me about the agreement, they market the underside line telephones which means you need to update. On my hanging lines, i callesd in march and questioned just how much for that etf for these 2 lines, one was 40.00 another was 80.00, therefore in february i named and was educated the price was today 80.00 and120.00, they went up. I Have already been good after I contact and that I believed they loved me like a customer. I guess I had been incorrect.


Offender: Verizon Wireless

Country: USA   State: Maryland

Category: Electronics and household app.

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