Usacomplaints.com » Electronics and household app. » Complaint / Review: Best Buy - Corpus Christi - Customer Service. #649333

Complaint / Review
Best Buy - Corpus Christi
Customer Service

Visited shop, purchased and taken care of Bosch Dishwasher, shipping, installment and installation package, anywhere over $700.00. Bought on 02-08-11. Was advised they'd supply e-mail improvement and might contact 02-11-00. Never got ANY email or calls. Fullfillment day of 02-14-11. No-call no dishwasher. Got about the telephone that morning.invested more than 30 units on-hold before speaking with somebody. They didn't understand something. Used in Equipment division plus they understood nothing or can offer data. 02-15-11 - called again. I invested more than 45 units about the telephone on-hold. Lastly hung-up and named the 800-number for equipment installation. These were ready to contact the shop (have no idea how) and that I was informed the dishwasher was ther however they had a receding using the Optimus installation company (Not My Issue). The aid technology stated the supervisor of the Corpus Christi shop would be to contact me on 02-16-11 to provide me an update. It had been recommended I get the machine and also have them credit the install after which I really could employ anyone to do the mount. I explained NO, I taken care of shipping and Installment and that's what I'd like BESTBUY to reside as much as. They've didn't provide me the most popular courtsey to call and/or email me with info, I cant appear to enter connection with anybody in the shop additional that store audio, The shipping and installment day has handed and no-call. Exactly what a frustration we've with BESTBUY. Never Again! I will ensure you. I'm happy using the 800 installment division because they required the full time and had the most popular courtsey to assist me. They supplied extra information in 10 units than anybody. Exactly what a embarrassing administration exercise of Bestbuy towards their client - ME! The next time you want to get devices, guess who WE SHALL NOT visit? I had been informed the supervisor of the shop will-call me 02-16-11. I wont keep my breathing, but when they are doing I'm extremely interested what they'll state and/or do. Most likely not a lot of both.


Offender: Best Buy - Corpus Christi

Country: USA   State: Texas   City: Corpus Christi
Site:

Category: Electronics and household app.

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