Usacomplaints.com » Electronics and household app. » Complaint / Review: HH Gregg - Poor customer service. #244974

Complaint / Review
HH Gregg
Poor customer service

My partner and that I invested over $700 on the machine and dryer set. We were forgotten by our first salesman (she'd a crisis within the breakroom within the computer program.) For more than 30 units, we waited on her to return till somebody eventually informed us she'dnot be back. That individual (the only real useful individual within the shop) assisted us create our purchase and was thoughtful enough to provide the fee credit towards the first salesman. Before we quit, an indication was placed on the machine. Whenever we returned 24 hours later, our machine had vanished. A different one was requested so when we visited get this 1 it'd vanished to. They did provide us an update at that time. I needed to provide the store some feedback since I regarded the knowledge uncomfortable and horrible also it was a fresh shop. Named the Client Support quantity on the site. That individual was good but could not consider any grievances. He explained I really could voice my issues at another put on the web site. I went there and created a short request a telephone call. Was informed (via email) to speak to the shop I'd the issue with. I told them I (via email, never did obtain a telephone call) that I'd not call the shop but I'd not be providing them with my company later on. Have not seen from their website since.


Offender: HH Gregg

Country: USA

Category: Electronics and household app.

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