Usacomplaints.com » Furniture & Equipment » Complaint / Review: WG&R Green Bay - Terrible extended warrenty (Ultra-Shield). #538049

Complaint / Review
WG&R Green Bay
Terrible extended warrenty (Ultra-Shield)

I bought a couch, love-seat, and couch from WG&R in Green Bay. The sales affiliate offered me the Super-Guard warrenty declaring that any spot, rip, etc. Could be included in the organization.in regards to a month handed... Somehow, I dont understand, there's a-1" rip within the experience of the support of the couch. I named WG&R plus they stated that I ought to enter connection with Super-Guard. I named them-and they questioned the way the tear got there, I told them that I truly didn't understand... And So I was informed that the states expert could be in touch with me within 7 business days... 3 months passed. And so I chose to contact Extremely-Guard back. After waiting 20 units to keep in touch with a professional, I had been informed that I had been refused my state for that cause being used to do not provide them with a particular trigger for that split. I DONT KNOW! I named WG&R back and questioned if there is anything they might do for me personally. They're likely to return me the $150.00 that I allocated to the Super-Guard therapy. But no further address any type of declare that I'd use within the futre.

I purchased the furniture under a marketing providing me a 42" TELEVISION and also the sales associate explained it'd be sent to my home with the furniture... Less. Once the furniture came, there is no Television. I requested the supply person about this, and he recomended that I enter contact using the shop. I named them-and they stated that 2 weeks following the shipping, I'd be obtaining a telephone call from Bestbuy informing me to choose my Television up at their shop. Next time period, Bestbuy named me and explained that my Television was prepared to be acquired. I visited the shop that morning and was informed I required a certification from WG&R to get it. I WAS NEVER GIVIN ONE.

Therefore, fortunately the WG&R shop was just a few blocks from Bestbuy. I went to WG&R and requested the individual at the front end table easily might have a certification to choose my Television up. They explained I'd to hold back till the next evening and choose it-up anywhere esle... I had been mad. I strolled out, stating I had been never likely to do business together. Before long I strolled in and required to keep in touch with their boss... He was resting there the entire period. He generously stated, "I am the boss" I told him what my problem was, and he passed me a certification for that Television.

Our main point being listed here is... After investing that type of cash on furniture you'd believe that the support could be much better than that. I'll definitly never be returning to that particular shop. There's an absolute insufficient conversation and careless business methods. I really hope this article can help somebody out.


Offender: WG&R Green Bay

Country: USA

Category: Furniture & Equipment

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