Usacomplaints.com » Electronics and household app. » Complaint / Review: Tiger Direct - ZERO customer service / follow up / attention to detail!. #640101

Complaint / Review
Tiger Direct
ZERO customer service / follow up / attention to detail!

Original Order for a Blue tooth device: December 09 a Friday. Received the product on Dec. 16th DID NOT WORK I when called for a return "authorization" WAs told I did not know how to work the product! By. AN IDIOT on their phone! Sent product back and waited 2 weeks - NO communication from company when called again (2weeks later?) they said I had received product. SO AGAIN go through the fact it did NOT WORK and was returned. — then they check and OH! No, the replacement is back ordered! Also, On this call extended warrenty purchased..- seems logical I may not be able to trust their company?

REceived the item Finally today, JAN 20.. THey sent a blue tooth with one jack shape for plugging in to charge and a completely DIFFERENT CHARGER! EQUIPMENT I HAVE PAID FOR IS totally UN-usable!

IT took 3 4 calls to get some smart a* tosay he would email a return label! I I will ALSO CALL Bridgett WIlliams in the AM of Friday Jan 21 THEY owe me money and EQUIP! I will add more depending on what MS. Or Mrs. Williams has to say!


Offender: Tiger Direct

Country: USA   State: Florida   City: Miami
Address: 7795West Flagler St
Phone: 8008886111
Site:

Category: Electronics and household app.

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