This is one of the worst online experiences I have ever had and I order online a lot. I have tried to contact them with emails and phone calls but no one has responded once! I ordered a video game from them and the status of the item was 'open' for like a week. I sent them 3 emails asking to tell me if they have the product in stock and when it will be shipped because the purchase was time sensitive. I kept waiting with no response and no status change on the site. So I went to the online account and cancelled the item and emailed them twice saying to cancel the item and not charge my card because of their lack of response and me not knowing when this product would arrive. Three days after that I receive an email saying the product has been shipped and now I have sent two more emails trying to reach them but still no response.
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