I ordered 2 canon batterys BP-2L14 One of them won't take a charge. The other is fine. When I put it in the charger the light that shows it is chargeing doesn't come on. I compared the 2 with a multi meter and the good one reads 8.49 volts the bad one reads 0.00 I think that the connections inside the battery aren't connected to the external contats points. How do I go about getting a replacment.
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