Usacomplaints.com » Electronics and household app. » Complaint / Review: Vizio, Inc - I have a less than 2 year old 42 Vizio TV, the screen went blank, many similiar cases on Internet. #614102

Complaint / Review
Vizio, Inc
I have a less than 2 year old 42" Vizio TV, the screen went blank, many similiar cases on Internet

We were watching a movie last night on our DVD, of course through our Vizio 42" TV. The screen just went completely blank, no picture and no sound. No one was near any remote or equipment. We just sat there. I figured it must be some simple electronic glitch.

The TV is not even 2 years old. I couldn't imagine a TV, which cost over a $1,000.00 would last less than 2 years. So I got out the manual followed all the troubleshooting advice, and nothing, just one dead TV.

Since Tech Support is closed on Sunday I have to wait until tomorrow to call this in. So I got on the Internet and began searching to see if I could find a resolution that way. Then I became educated. This is an epidemic problem of Vizio. They call it "The Black Screen Death". And countless folks have reported the exact same thing we experienced last night.

There's no excuse for this and the Vizio Company should be made to either completely restore these units at their total cost, or give folks vouchers for them to purchase new TV's in the same price range, but not necessarily Vizio's. So I will call in the morning. You all know what's going to happen right? Just read the other folks experiences. I've owned my share of TV's in my lifetime. A less than 2 year TV? Never heard of such a thing. Vizio should be made to pay for this and their products banned from America until they can produce a product worth the money.


Offender: Vizio, Inc

Country: USA   State: California   City: Irvine
Address: 39 Tesla
Phone: 9494282525
Site:

Category: Electronics and household app.

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