Lasko Ceramic Heater Model 6410 advertised for $32 and register charged $40. Didn't notice register receipt until I returned home ad called store... No manager available and Belinda "floor lady" checked and agreed price should have been $32. Explained price had not made it to register yet... Said to go by customer service with receipt at my convienance and would be credited $8.
Telephoned Customer Service today, October 8 and gentleman didn't know anythig and referred me to manager, Lois. (Belinda was off) Had to explain whole scenerio again and she agreed price should have been $32 instead of $40 as charged. Her explanation was the items were mispaced on the shelf over the wrong advertised price... Hmmm - a drifferent story as what Belinda had given me.
This "bait and switch" tactic, whether an innocent mistake or not, is costing unsuspectig consumers millions. Since I had purchased other items with the heater, I never noticed the discrepency until I returned home and just happened to notice the receipt.
I haven't returned to the store yet, but I most likely will have to explain the whole scenario again to someone... Just wanted someone to know... I did email Wal-mart about this so they would be aware of it.
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