Customer service is frustrating to say the least! Let me count the ways... inability to find a representative that speaks English clearly, in order to help resolve any questions/concerns you may have about your service and/or account... Which serves to only increases your level of frustration.inability to actually speak to a person at the corporate office, that is once you finally obtain a "Corporate" phone number. I did so when using Google and reading another frustrated customer's posting. Good luck having somebody from the corporate office return your calls. I've left a number of messages every day now for the past week. Byers Beware! The plan I signed up for was NOT the plan I was given... This was due to an "error" made at the store where I purchased two phones and the unlimited international calling plan. I believe these retailers to be dishonest in their representation of the company as they boldly attempted to sell us phones at much higher rate that was advertised on the Metro website.
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